Terms & Conditions

Items listed are handmade by twoemu, unless they are supplies


**Please allow up to 7 business days from the date of your order for processing on ready to ship items, before your package is sent out / ready for pickup. *** PLEASE NOTE *** there are slight delays due to COVID (we restrict our trips out)

*With all made to order items, Please allow 2-6 weeks for time to create, and date of shipment/ pickup.

** Please allow for 1-6 weeks for your item to arrive within CANADA. All items are posted with tracking via Canada Post. There will be slightly longer delays at times, especially at the moment with COVID and other pressures on the postage system.

It follows that there are longer than normal delays to other area’s outside of Canada. I do ship overseas (tracked & insured), but will need to calculate postage, please contact me for those costs.

Note: I do reuse some packaging materials (boxes) it’s good for the environment & helps to keep postage & handling costs down. I also combine postage where I can.

RETURNS AND EXCHANGES: Unfortunately, with COVID I am unable to accept returns at this point.**Please note that the colour in images shown, can be affected by your monitor, settings or device that you are viewing from. Also some custom items may vary in look, due to pattern placement, no two items are ever exactly identical.

**DISCLAIMER: Any product names, logos, brands, and other trademarks or images featured or referred to within twoemu creations shop are the property of their respective trademark holders. These trademark holders are not affiliated with twoemu creations, my products, or my shop. They do not sponsor or endorse twoemu creations or any of my products.